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Shipping policy
At Pet Hub Lovers, we work with international suppliers to offer the best products for your pet, guaranteeing shipping to Portugal and throughout Europe.
Shipping Areas
We ship to:
Portugal
All countries in Europe
Processing Time Order processing
takes between 1 and 3 business days after payment confirmation.
Portugal: 5 to 10 business days
Rest of Europe: 7 to 15 business days
Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
The times below are average estimates:
Shipping Costs
Shipping costs are calculated automatically at checkout.
Free shipping may be offered during promotional campaigns, which will be clearly indicated on the website.
Tracking
All orders include a tracking code.
The code will be sent to your email address as soon as your order is shipped.
Customs and Fees
For countries outside the European Union, customs duties or local taxes may apply, which are the customer's responsibility.
Pet Hub Lovers is not responsible for delays caused by customs processes.
Incorrect Address
It is the customer's responsibility to provide a correct and complete address.
We are not responsible for incomplete deliveries due to errors in the address provided.