Shipping policy

At Pet Hub Lovers, we work with international suppliers to offer the best products for your pet, guaranteeing shipping to Portugal and throughout Europe.

Shipping Areas

We ship to:

Portugal

All countries in Europe

Processing Time Order processing

 takes between 1 and 3 business days after payment confirmation.

Portugal: 5 to 10 business days

Rest of Europe: 7 to 15 business days

Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

The times below are average estimates:

Shipping Costs

Shipping costs are calculated automatically at checkout.

Free shipping may be offered during promotional campaigns, which will be clearly indicated on the website.

Tracking

All orders include a tracking code.

The code will be sent to your email address as soon as your order is shipped.

Customs and Fees

For countries outside the European Union, customs duties or local taxes may apply, which are the customer's responsibility.

Pet Hub Lovers is not responsible for delays caused by customs processes.

Incorrect Address

It is the customer's responsibility to provide a correct and complete address.

We are not responsible for incomplete deliveries due to errors in the address provided.